Terms of service
Welcome to Gunthers Delicatessen. By accessing our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully.
1. General Terms
These Terms of Service ("Terms") govern your use of the Gunthers Delicatessen website (the "Site") and your purchase of products from us. By using this Site or placing an order, you accept these Terms in full.
Gunthers Delicatessen is operated by [Your Legal Business Name], located at [Your Address] in Chilliwack, British Columbia, Canada.
2. Products and Pricing
Product Descriptions: We strive to provide accurate product descriptions, ingredients, and images. However, we do not warrant that product descriptions, images, or other content on the Site is completely accurate or error-free.
Pricing: All prices are in Canadian dollars (CAD) and are subject to change without notice. We reserve the right to correct pricing errors on our Site or on orders placed.
Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
Perishable Goods: Our products are perishable and made fresh. We cannot guarantee specific shelf life beyond what is communicated at time of pickup.
3. Orders and Payment
Order Acceptance: Your order is an offer to purchase products. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.
Payment: Payment is required at time of order placement or pickup. We accept payment methods: credit cards, debit, cash, etc.].
Order Confirmation: You will receive an email confirmation when your order is placed. This does not constitute acceptance of your order. Order acceptance occurs when we confirm your order is ready for pickup/delivery.
4. Pickup and Delivery
Pickup Orders: Orders placed for pickup must be collected during our business hours within the specified timeframe. Uncollected orders may be cancelled, and perishable items disposed of after 24 hrs.
Delivery (if applicable): Delivery is available within the Chilliwack area. Delivery fees and minimum order requirements apply. Delivery times are estimates and not guaranteed.
Product Handling: Once products leave our premises, you are responsible for proper handling and storage. We are not liable for any issues arising from improper handling after pickup/delivery.
5. Food Safety
Allergens: Our products may contain or come into contact with common allergens including dairy, eggs, wheat, soy, nuts, and others. It is your responsibility to inform us of any allergies and review product ingredients.
Consumption: Perishable products should be refrigerated immediately and consumed by the date indicated. We are not responsible for illness or injury resulting from improper storage or consumption of products past their recommended dates.
Cross-Contamination: While we take precautions, our facility processes multiple products and we cannot guarantee against cross-contamination of allergens.
6. Cancellations and Refunds
Cancellations and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. Please review our Return & Refund Policy for complete information.
7. Limitation of Liability
To the maximum extent permitted by law:
- Gunthers Delicatessen shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or Site.
- Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product in question.
- We do not warrant that the Site will be uninterrupted or error-free.
8. Product Use
Our products are intended for personal consumption only. Commercial resale of our products without written permission is prohibited.
9. Intellectual Property
All content on this Site, including text, images, logos, recipes, and product descriptions, is the property of Gunthers Delicatessen and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.
10. Privacy
Your use of our Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
11. Age Restriction
You must be at least 18 years old to place an order through our Site.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of British Columbia.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
Gunthers Delicatessen
9382 Nowell Street
Chilliwack, BC v2p4x5
Phone: 604-795-9544